DataProtection KUKA

Data Protection Policy

KUKA Aktiengesellschaft

The protection of your personal information is very important to us.

You will find details below about the collection of personal data when using the college.kuka.com website. Personal data are all data that may relate to you personally, e.g. name, address, e-mail addresses, user behavior.

The “controller” as defined in Art. 4(7) of the EU General Data Protection Regulation (GDPR) is:

KUKA Aktiengesellschaft
Zugspitzstrasse 140
86165 Augsburg

Executive Board
Peter Mohnen
Chief Executive Officer

Alexander Liong Hauw Tan
Directeur financier
Phone: +49 821 797-50
Fax: +49 821 797-5252
e-mail: kontakt@kuka.com

Further information can be found in our Imprint.

Our Data Protection Officer can be reached at data-privacy@kuka.com.


The KUKA College website of KUKA AG (KUKA College) is protected by technical and organizational security measures in order to prevent the loss, manipulation or destruction of your personal data and to avoid access to these data by unauthorized persons. Despite using industry standard Secure Sockets Layer (SSL) technology for encrypting the data transferred between you and our website, complete protection against all eventualities is not possible.

Disclosure of personal data

No personal data will be disclosed to third parties without your express per-mission. Data shall only be passed on to public bodies, law enforcement authorities and courts where there is a legal requirement to do so. Our employees are also obliged to secrecy and to treat the personal data you provide confidentially.

The third-party designation shall not apply to companies in the KUKA Group affiliated with KUKA AG, nor shall it apply to service providers contractually bound to us for contracted data processing.

Collection, processing and use of personal data

If you are using our website for purely informative purposes, i.e. if you are not registered or sending information to us in any other way, we collect only those personal data that your browser sends to our server. We require these data for technical purposes in order to display our website for you and to ensure the stability and security thereof. These data also enable us to purposefully improve our range of services. The legal basis for this is contained in Art. 6(1)(1)(f) GDPR (legitimate interest).

This includes:

  • Date and URL relating to the visitor’s use of the website
  • URL immediately prior to the visitor’s access to the website
  • IP address and domain from which the site was accessed
  • The browser used
  • The operating system used
  • Technical information about the visit (http method, http version, http status code, length of the data transferred)

Use of cookies

KUKA AG uses cookies in order to make its website more attractive and user-friendly. The legal basis for this is contained in Art. 6 (1)(1)(f) GDPR. Cookies are small text files which are stored on your device but do not contain a virus of any kind or cause any damage. The KUKA College website uses session cookies. These cookies track your movements between the various pages of our website during a session so that you are not asked for the same information that you have already provided on our website. Closing and reopening the browser starts a new user session with a new cookie ID. Global cookies are also used. These measure the traffic of the website and identify the visitors and the session. These cookies are not deleted at the end of the session, but are replaced after a year.

Furthermore, cookies are used in connection with the shopping cart on the KUKA College website. More detailed information can be found in the relevant section of this Data Protection Policy.

You can prevent the saving of cookies using the appropriate browser settings. However, if you want to be able to use all the functions of our website, we do not recommend this.

Website analysis
Sitecore Analytics

We use Sitecore Analytics for website analysis. This software only evaluates server data. These data correspond to the data specified in the “Collection, processing and use of personal data” section.

The statistics obtained enable us to improve our website and make it more interesting for you the user. The legal basis for the use of Sitecore Analytics is contained in Art. 6(1)(1)(f) GDPR.

Only server data are used for this analysis. These include data specified in the “Collection, processing and use of personal data” section. We store the information collected in this way exclusively on a server in Germany.

Mouseflow (Mouseflow ApS)

This website uses Mouseflow, a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (with pseudonymized IP address only). A log of mouse movements and clicks is thus created with the intention of playing back individual website visits on a random basis and deriving potential improvements for the website from this. The processed information will not be passed on to third parties. All forms of processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future by disabling this service via the “Cookie settings”. Furthermore, you can globally opt out of recording on all websites that use Mouseflow for the browser you are currently using at the following link: https://mouseflow.de/opt-out/

Registration, seminar booking and shopping cart

Booking seminars via the KUKA College website necessitates registration. When registering, you will be requested to specify the following personal data in addition to the details of your company: Form of address, last name, first name, e-mail address, telephone number. These data are required for booking our products and for the associated communication. On completion of registration, you can book the appropriate services via the shopping cart of the KUKA College website in accordance with the applicable conditions of participation. The conditions of participation include specific data protection information relating to the utilization of KUKA College services.

If you book services of KUKA College by e-mail (not via the KUKA College web-site), your personal data will be processed in accordance with the above-mentioned conditions of participation.

The legal basis for the processing of these data is contained in Art. 6(1)(1)(b) GDPR (requirement for performance of a contract) in each case.

When you use the shopping cart, a cookie is created and saved on your end device. The products you have placed in the shopping cart are thus displayed in the shopping cart after the current session. This is intended to make your use of the shopping cart as convenient as possible. The legal basis for this is contained in Art. 6(1)(1)(f) GDPR (legitimate interest).

Initiating contact

If you contact us by e-mail, the data you provide will only be used to process your inquiry and will be treated confidentially at all times.

We erase the data used for the purpose of establishing contact once storage is no longer required or restrict processing if there are statutory retention obligations.

Links to third-party websites

The KUKA College website may contain links to external websites. At the time of setting the link, KUKA AG satisfied itself that the linked pages do not contain illegal content of any kind. However, KUKA AG cannot ensure continuous monitoring and has no influence whatsoever on the content of the linked websites. No liability will therefore be accepted for the content after the link has been set.

Your rights

You have the following rights from us in respect of your personal data:

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

You can contact our Data Protection Officer free of charge to assert these rights. You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.

Time limits for erasure

We erase all personal data as soon as they are no longer required for the purpose that they have been collected for or you have exercised your right to erasure. Provided there are no statutory retention periods and none of the other exemptions specified in Art. 17(3) GDPR applies, we will erase the data concerned as quickly as possible.

Contact person

If you have any questions regarding the design or functions of the KUKA College website, please contact:

Reservation of the right of modification

The KUKA AG Data Protection Policy of the KUKA College website can be saved or printed at any time. KUKA AG, however, reserves the right to adapt the Data Protection Policy at any time, subject to data protection regulations, in order to cater for the ongoing further development of the website.

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Imprint -